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Source Types Book
Title Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits
AuthorGoodman, John A.
PublishedNew York :AMACOM,2009.
Call Number658.8
Locationสำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Source Types Book
Title 200 hotel & restaurant management training tutorials : practical training manual for hoteliers & hospitality management students
AuthorTanji, Hotelier.
PublishedSan Bernardio, CA : [s.n.], 2015.
Call Number647.94 Ta164T 2015
Locationสำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Source Types Book
Title The innovator''s dilemma : the revolutionary book that will change the way you do business
AuthorChristensen, Clayton M., Author.
PublishedNew York : Harper Business, 2011.
Call Number658.4063 Ch554I 2011
Locationสำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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Source Types Book
Title The innovator''s solution : creating and sustaining successful growth
AuthorChristensen, Clayton M., Author.
PublishedBoston, Massachusetts : Harvard Business Review Press, 2003.
Call Number658.4063 Ch554I 2003
Locationสำนักวิทยบริการและเทคโนโลยีสารสนเทศ
image
Source Types Book
Title The innovator''s solution : creating and sustaining successful growth
AuthorChristensen, Clayton M., Author.
PublishedBoston, Massachusetts : Harvard Business Review Press, 2003.
Call Number658.4063 Ch554I 2003
Locationสำนักวิทยบริการและเทคโนโลยีสารสนเทศ
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